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Welcome to the Louis Bernardo Elegance FAQ page. Here you’ll find answers to the most common questions about our products, ordering process, shipping, returns, and more. If you don’t find the answer you’re looking for, please feel free to contact us at support@louisbernadoelegance.com.
To place an order, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. You can follow the prompts to enter your shipping and payment information and complete your purchase.
If you need to modify or cancel your order, please contact us immediately at support@louisbernadoelegance.com or 1-786-538-4393 We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be modified or canceled.
Orders are typically processed within 1-3 business days. Shipping times vary based on the shipping method selected and the destination. Standard shipping typically takes 7-15 business days, while express shipping takes 3-7 business days. For more information, please visit our Shipping Policy www.louisbernadoelegance.com/shipping-policy.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
We accept returns within 30 calendar days from the date of delivery. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging. For more details, please visit our [Returns & Refunds Policy](www.louisbernadoelegance.com/returns-refunds-policy).
To return an item, please contact us at support@louisbernadoelegance.com) or 1-786-538-4393 to initiate the return process. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All payments are processed securely to ensure your information is protected.
Yes, we offer warranties on certain products. Please refer to the product description or contact our customer service team for specific warranty information.
We provide size charts on our product pages to help you find the right fit. If you have any questions or need additional assistance, please contact us at support@louisbernadoelegance.com.
No, you can place an order as a guest. However, creating an account allows you to track your orders, save your shipping information, and enjoy a faster checkout process in the future.
To create an account, click on the “Sign Up” or “Create Account” link at the top of our website. Follow the prompts to enter your information and set up your account.
You can contact our customer service team by emailing support@louisbernadoelegance.com or calling 1-786-538-4393). We are available to assist you with any questions or concerns.